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Safeguarding and Welfare Requirement: Information and Records

Providers must maintain records and obtain and share information to ensure the safe and efficient management of the setting, and to help ensure the needs of all children are met.

BCC – The Ark Preschool and Daycare




10.11 Working in partnership with other agencies


Policy statement



  • We work in partnership with local and national agencies to promote the well-being of children.

  • Procedures are in place for the sharing of information about children and families with other agencies. These are set out in the Information Sharing Policy, Safeguarding Children and Child Protection Policy and the Supporting Children with Special Educational Needs Policy.

  • Information shared by other agencies with us is regarded as third party information. This is also kept in confidence and not shared without consent from that agency.

  • When working in partnership with staff from other agencies, we make those individuals welcome in the setting and their professional roles are respected.

  • We follow the protocols for working with agencies, for example on child protection.

  • Staff from other agencies do not have unsupervised access to the child they are visiting in the setting during their visit.

  • Our staff do not casually share information or seek informal advice about any named child/family.

  • When necessary, we consult with local and national agencies who offer a wealth of advice and information that help us to develop our understanding of the issues facing us and who can provide support and information for parents. For example, ethnic/cultural organisations, drug/alcohol agencies, welfare rights advisors or organisations promoting childcare and education, or adult education.


In compliance with the new Covid-19 restrictions we have a different way of working in partnership with other agencies.

  • Outside agency meetings are arranged by following strict Covid-19 guidelines of ensuring protective measures are in place. Any services which need to be involved with families and children in the Ark preschool and require visits to the preschool will follow our protective measure of wearing masks and/or visors and the cleaning of hands prior to entering the school.

  • Should information sharing not require a visit to the Ark Preschool, telephone calls, emails and online platforms will be used to ensure information is shared. 


This policy was adopted at a meeting of                   BCC – The Ark Preschool & Daycare

Held on                                                                                April 2024

Date to be reviewed                                                         March 2025

Signed on behalf of the provider

Name of signatory                                                            Arzu Subasi

Role of signatory (e.g. chair, director or owner)      Manager

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